What are the rules for using your registered address?
Updated 2026-09-19
- Available only to our bookkeeping clients. With the same team handling registration and filing, tax officers are reassured and the registered company has more flexibility; when issues arise we have enough information to handle them directly.
- Minimum term of one year. No refund for changes within the first year; from the second year, unused months are refunded less a one-month handling fee.
- The fee covers receipt and forwarding postage for government correspondence. Receipt is limited to "government agency documents"; send private mail or parcels directly to an address convenient for you to avoid forwarding delays. The registered address does not accept food, refrigerated items or medium/large parcels; such parcels will be refused.
- The fee includes scanning. We open, scan and provide electronic copies of letters received; important originals are forwarded separately.
- Mail is opened and scanned in a weekly batch.
- No tax arrears, tax evasion, invoice trading or shell companies. If found, we may terminate the registered address contract early and, depending on the situation, end the bookkeeping engagement.
- For business items not accepted, see "How is your registered address service priced? Which business items cannot use it?".