Website & Service Terms of Use

Chapter 1　General Provisions

Article 1 (Definitions)

In these Terms, "the Firm" means Harmony & Harvest Tax & Accounting (互好聯合稅務記帳士事務所), its service team, and the CPAs and professionals it works with. "the Platform" means the Firm's official website (hhtax.co), online tools, member system, mobile applications and other digital services.

Article 2 (Purpose)

These Terms govern your rights and obligations when using the Platform and the Firm's services (including company incorporation, bookkeeping and tax filing, e-invoicing, payroll management, cloud ledger, free tools and related consulting), the notice regarding collection and use of personal data, and the allocation of liability, so as to protect both parties and keep the system secure and stable.

Article 3 (Scope)

These Terms apply to anyone who browses, applies, registers, logs in, uploads data, uses tools or otherwise uses the Firm's services through the Platform. Please read them carefully before use; by using or continuing to use the Platform you are deemed to have read, understood and agreed to all of these Terms.

Chapter 2　Rules of Use

Article 4 (Accounts and Security)

1. You shall complete registration as instructed by the Platform and keep your account, password and verification data secure. If you authorize employees or third parties to use your account, you are jointly liable for all their actions; the Firm is not liable for any resulting data leakage or damage except where caused by the Firm's willful misconduct or gross negligence.
2. All actions taken with your account (including uploading vouchers, confirming filings and authorizations) are deemed your own genuine expression of intent.
3. If you discover unauthorized use of your account or a security concern, notify the Firm immediately; the Firm may suspend, restrict or take other necessary measures to protect the system and other users.

Article 5 (Accuracy of Data)

1. You shall ensure that data you enter or upload on the Platform (including tax IDs, company names, amounts, dates and transaction vouchers) is true, complete, accurate and lawful.
2. You are solely responsible for errors or losses in reports, filings or other work caused by data you provided that is wrong, missing or late; the Firm acts only on the data you provide and is not liable except where caused by its willful misconduct or gross negligence.

Article 6 (Prohibited Conduct)

When using the Platform you shall not:

• Use crawlers, bots, scripts or other automated tools to access or extract Platform data in bulk;
• Reverse engineer, decompile, crack or attempt to obtain the source code or system architecture of the Platform;
• Implant malware, viruses or other programs that could compromise system security;
• Use the Platform unlawfully or fraudulently, or submit false data;
• Engage in any other conduct that violates laws, public order or morals, or infringes third-party rights.

If you violate the above, the Firm may immediately suspend or terminate your access, and you shall compensate the Firm for all resulting damage.

Article 7 (Intellectual Property)

1. The Platform's website content, design, interface, code, system architecture, chart formats, trademarks, logos and character images such as "Ah-Hao" belong to the Firm or its licensors; they may not be reproduced, adapted, distributed or otherwise used without the Firm's written consent.
2. You retain the rights to the original data, vouchers and documents you upload to the Platform; you agree that the Firm may use them to the extent necessary to provide services (including system processing, backup, filing and submission to the competent authorities).

Article 8 (Availability and Disclaimer)

1. The Firm makes reasonable efforts to keep the Platform available and stable and performs regular maintenance and updates.
2. The Firm does not guarantee that the Platform will be free of interruptions, errors or defects at all times; the Firm is not liable for interruptions, delays or errors caused by networks, third-party services, government systems or other factors beyond its control.
3. The Firm backs up system data regularly, but you are still advised to keep your original vouchers and data; the Firm is not liable for damage from data loss or corruption except in cases of its willful misconduct or gross negligence.
4. Third-party platform accounts, passwords or verification information (including government systems) that you provide for the Firm's services remain your responsibility to safeguard and update; the Firm uses them only as necessary and is not liable for damage caused by your failure to safeguard or update them.
5. If a third party makes a claim against the Firm arising from your use of the Platform, you shall handle it; you shall fully compensate the Firm for any resulting damage.
6. Free tools on the Platform (such as the Handwritten Invoice Helper) are for reference only; actual filings and invoices are subject to the rules of the competent authorities and your own verification.

Chapter 3　Privacy and Personal Data Protection

Article 9 (Data Controller)

• Controller: Harmony & Harvest Tax & Accounting (the Firm).
• Contact: service@hhtax.co; phone 04-36075769.

Article 10 (Purposes of Collection)

The Firm collects, processes and uses personal data for the following purposes:

• Providing company incorporation, bookkeeping and tax filing, e-invoicing, payroll management and related tax services;
• Identity verification, account management, system login and security maintenance;
• Contacting you, providing customer service, notifying service changes or fulfilling legal obligations;
• Retaining and filing records as required by law, or cooperating with inquiries from the competent authorities.

Article 11 (Categories of Data Collected)

Depending on the services you use, this may include: name, national ID number, company tax ID, company name, responsible person and shareholder information, phone number, email, address, bank account number, invoice data, copies of transaction vouchers, business registration data, business certificate information, and other data necessary to provide the services.

Article 12 (Period, Region, Recipients and Method of Use)

1. Period: the duration of the service and the retention period required by law (for example, the retention periods for vouchers and books under the Business Entity Accounting Act).
2. Region: primarily within the Republic of China (Taiwan); data may be processed abroad for system operations, cross-border services or cooperation with authority investigations, with appropriate safeguards taken in accordance with law.
3. Recipients: the Firm's staff, outsourced vendors (such as cloud hosting, backup, system maintenance and e-invoice platform partners), competent authorities and third parties as required by law.
4. Method: collection, processing and use by automated or non-automated means, with transmission, backup, filing or lookup where necessary.

Article 13 (Your Rights)

Under the Personal Data Protection Act, you may request to access or review your personal data, obtain copies, supplement or correct it, cease its collection, processing or use, or request deletion. You may apply by email or through the Platform's contact channels; the Firm will respond and act within the statutory period (usually 30 days), and will notify you with reasons if an extension is needed. If you choose not to provide necessary personal data, the Firm may be unable to provide all or part of its services.

Article 14 (Data Security and Retention)

The Firm takes reasonable technical and organizational measures (including encryption, access control, backups and staff training) to protect personal data, and deletes or de-identifies it according to procedure once the statutory retention period expires.

Article 15 (External Links)

The Platform may provide links to third-party websites, whose content and security are the responsibility of those third parties; the Firm bears no responsibility for external websites.

Article 16 (Cookies and Analytics)

To improve the user experience and analyze traffic, the Platform uses cookies and analytics tools such as Google Analytics. You may restrict or disable these technologies in your browser settings, but some features may then not work properly.

Chapter 4　Service Authorization and Electronic Documents

Article 17 (Seals, Certificates and Account Authorization)

1. For company incorporation, bookkeeping and tax filing, or other services that legally require seals, you agree that the Firm may, on your instructions, help engrave or arrange company seals, responsible person seals, invoice stamps and receipt stamps.
2. You authorize the Firm, to the extent necessary to provide services, to use seals, sign and deliver documents in your name, including applying, filing, submitting or processing with government agencies, banks, partner vendors or other third parties.
3. You authorize the Firm, to the extent necessary, to use your business certificate for system authorization, sub-account creation, digital signatures and applications.
4. To the extent necessary, you agree to authorize the Firm to use system permissions on third-party platforms, or to create sub-accounts on third-party platforms for the Firm's use.
5. Seals affixed, signatures, certificate operations or document submissions completed under the above authorizations are deemed your own genuine expression of intent. You shall ensure the seals, certificates and data you provide are true and lawful, and shall not ask the Firm to do anything unlawful or infringing on third parties; you are solely responsible for disputes and damage arising from false data, improper use or exceeding the scope of authorization.
6. You may withdraw the above authorization in writing or by email; actions the Firm completed under the authorization before withdrawal remain valid. The Firm may also refuse specific seal or certificate operations for security or legal reasons.

Article 18 (Electronic Documents and Electronic Signatures)

1. Electronic documents generated, uploaded, transmitted or stored on the Platform (including PDFs, electronic forms, electronic contracts and online authorization records) whose form and content can be fully presented and verified have the same effect as paper documents.
2. You agree that the electronic signing methods provided by the Platform (including account login, one-time passcodes, multi-factor authentication, click-to-confirm, electronic certificates or digital signatures approved by the competent authorities) are valid means of expressing intent, verifying identity and signing documents.
3. Where laws or the competent authorities require paper, physical seals or handwritten signatures for specific documents, those rules prevail, and the Firm may ask you to complete them in the specified manner.
4. You are responsible for misuse of electronic signatures caused by your failure to safeguard login credentials or verification tools.

Chapter 5　Bookkeeping Service Terms (apply when using bookkeeping services)

Article 19 (Scope of Engagement)

1. You agree to engage the Firm to handle company tax filings, accounting and related consulting (the "Bookkeeping Service").
2. The specific content, fees and items of the Bookkeeping Service are per the plan you select at application, the quotation, or the Platform's latest announcement; matters beyond the agreed scope are charged separately.

Article 20 (Term and Renewal)

1. The engagement runs for one year from the date you start using the Bookkeeping Service.
2. Unless either party gives written or email notice of non-renewal one month before expiry, the engagement automatically extends for another year, and so on thereafter.

Article 21 (Obligations of Both Parties)

1. You shall provide the vouchers and data required for each period at least 10 days before the statutory filing deadline for VAT and corporate income tax, and cooperate in explaining related matters; you bear full responsibility for the truthfulness, completeness and legality of the vouchers you provide.
2. The Firm handles the accounting and filings based on the vouchers and instructions you provide and the applicable regulations, with the care of a good administrator; if it discovers any violation of law, it will inform you promptly. Unless otherwise agreed, the Firm is not responsible for verifying your cash flows.

Article 22 (Fees)

1. The Bookkeeping Service fee is calculated monthly; the payment cycle, amount and annual prepayment discount are per the quotation or service plan. You shall pay by cash, transfer or remittance to the Firm's designated account before the deadline the Firm specifies.
2. The filing method (expanded review or audit) is decided by the Firm after discussing your business situation and risk with you.
3. Service fees may be adjusted per the agreed standards as your business grows; the Firm will give 30 days' notice by email, messaging app or Platform announcement. If you disagree, you may terminate the service before the effective date; if you do not terminate, you are deemed to agree.

Article 23 (E-invoice Integration)

1. By choosing the Bookkeeping Service, you authorize the Firm to download, query and compile your e-invoice input and output data for filing purposes.
2. The Firm will do its best to ensure data completeness but does not guarantee the absence of omissions or errors; you remain responsible for final confirmation.

Article 24 (Damages)

1. Penalties imposed by the competent authorities due to causes attributable to you (such as late or incomplete vouchers, or erroneous vouchers) are your responsibility.
2. If you are fined due to the Firm's willful misconduct or negligence (such as calculation errors or omitted filings), the Firm is liable for compensation, capped at the total Bookkeeping Service fees actually collected from you by the Firm in that year.

Article 25 (Confidentiality)

1. Both parties shall keep confidential the other party's confidential information learned through this engagement (including technology, know-how, business information, customer data and other non-public information of proprietary value), disclosing it only to employees or necessary parties to the extent needed to perform these Terms, and ensuring they are bound by the same obligation.
2. Confidentiality does not apply to information that has become public, information the receiving party lawfully knew before disclosure, or disclosure required by a court or competent authority.

Article 26 (Termination and Return of Materials)

1. Either party wishing to terminate the Bookkeeping Service shall notify the other in writing or electronically 10 days before the termination date.
2. If you are one period late in paying fees, fail to provide vouchers on time, provide false data, or the Firm assesses that continued service is unsuitable, the Firm may terminate the engagement by notice.
3. After termination, you shall collect your vouchers, ledgers and reports within 30 days or the period agreed by both parties; if not collected in time, the Firm is responsible for storage for only 2 months.
4. Upon termination, you shall settle all fees payable and advances up to the termination date.

Chapter 6　E-invoice Service Terms (apply when using the e-invoice service)

Article 27 (Scope of Service)

You engage the Firm to help transmit e-invoice data via the internet to the Ministry of Finance E-invoice Integration Service Platform (the "MOF Platform") and to provide invoice issuance, voiding, allowance and number range management functions.

Article 28 (Upload Deadlines and Liability)

By regulation, B2C invoices must be uploaded to the MOF Platform within 48 hours of issuance and B2B invoices within 7 days. Liability for late or failed uploads is handled as follows:

• Where caused by MOF Platform maintenance, outages or interface updates, network service interruptions or other factors beyond the Firm's control, the Firm is not liable but will help troubleshoot and automatically re-upload once the system recovers.
• Where caused by user-side factors such as an expired or revoked business certificate, data errors, exhausted number ranges or misconfiguration, or data overwritten by using multiple value-added centers at once, you are responsible; the Firm may charge a technical handling fee to help resolve it.
• Where caused by the Firm's server failure or program error, the Firm will fix it immediately and help you explain to the tax authorities to reduce or waive penalties; the Firm's liability for that incident is capped at the total e-invoice service fees you paid the Firm in that year, excluding loss of business or goodwill.

Article 29 (Number Ranges and Certificate Management)

You shall apply to the National Taxation Bureau for e-invoice number ranges yourself and configure them correctly in the system; the Firm is not responsible if invoices cannot be issued because new number ranges were not applied for in time or the certificate has expired.

Article 30 (Data Retention and Backup)

The service retains invoice records for the statutory period; you should download backups regularly, and after termination the Firm may delete the data after a reasonable grace period.

Article 31 (System Maintenance)

Except for emergency fixes, the Firm will give 24 hours' notice of system maintenance by Platform announcement, email or messaging app; service suspension during the announced period is not considered a service failure.

Chapter 7　Miscellaneous

Article 32 (Notices and Contact)

• The Firm may notify you by website announcement, email, SMS or messaging app (such as LINE); legal documents will be sent by registered mail to the contact address you have on file.
• Notices take effect on delivery; notices received on a non-business day are deemed delivered on the next business day. If you change your contact details without informing the Firm and a notice cannot be delivered, it is deemed delivered when sent.
• The Firm's contact information: email service@hhtax.co; address No. 32, Sanrong 5th Rd., Wuri Dist., Taichung City 414; any changes will be announced on the Platform.
• The Firm may revise these Terms as business requires; revisions will be announced on the Platform or notified by email or messaging app, and continued use after the announcement or notice is deemed agreement to the revised content.

Article 33 (No Waiver)

The Firm's failure or delay in exercising any right under these Terms does not constitute a waiver of that right; any waiver of your breach must be in writing and does not constitute a waiver of subsequent identical or other breaches.

Article 34 (Governing Law and Jurisdiction)

These Terms are governed by the laws of the Republic of China (Taiwan); for disputes arising from these Terms, both parties agree that the Taiwan Taichung District Court shall be the court of first instance (unless mandatory legal provisions provide otherwise).

Article 35 (Acceptance)

By registering, logging in or using any service on the Platform, you are deemed to agree to these Terms; if you do not agree, please do not use the Platform or related services.

The Firm is a private organization providing company incorporation and tax services, not an official government website.